Solvr

Privacy Policy

Last Updated: August 2, 2026

This Privacy Policy explains how Solvr collects, accesses, uses, stores, transfers, protects, retains, and deletes personal information and customer data.

1. What Data We Collect

User Account Data

When you create or use a Solvr account, we may collect:

  • Email address, used for authentication, account association, and invitations
  • Display name and profile picture, when provided
  • Account settings and preferences, such as timezone and notification settings
  • Authentication session identifiers
  • Security-related metadata, such as IP address, device information, and login activity, for fraud prevention and account security

Organization Data

Organization administrators may provide:

  • Organization name and company information
  • Team-member email addresses and assigned roles
  • Inbound email addresses used for decision notifications
  • Optional custom-domain configuration
  • Subscription, billing, and organization settings

Decision and Evidence Data

When an organization uses Solvr to manage decisions, Solvr may store:

  • Decision titles, descriptions, context, scope, status, owners, and participants
  • Action items, commitments, deadlines, and outcomes
  • Attached documents and evidence files uploaded or imported by users
  • AI-generated summaries and extracted decision information
  • Decider responses, approvals, declines, and commentary
  • Reminder history and communications relating to decisions
  • Semantic embeddings used for search and duplicate detection

Google Workspace API Data

Connecting Google Workspace is optional. Each user connects and manages their own Google account integration.

When a user connects Google Workspace, Solvr may access the following data.

Google Account Identity

Solvr may access:

  • A stable Google account identifier
  • Primary email address
  • Display name
  • Profile picture

This information is used to associate the Google connection with the correct Solvr account and to show users which Google account is connected.

Google Calendar

Solvr may access relevant events from the connected user's primary calendar, including:

  • Event identifiers
  • Event titles and descriptions
  • Organizers and attendees
  • Start and end times
  • Event status and type
  • References to attached Google Drive files

Solvr uses this information to identify meetings that may contain pending or completed decisions, preserve meeting context, associate participants with decision drafts, and discover meeting documents attached to relevant events.

Solvr does not create, modify, or delete Google Calendar events.

Gmail

Solvr may access Gmail messages matching supported meeting-note providers or meeting-related subject patterns, including:

  • Message identifiers
  • Sender and recipient information
  • Subject lines
  • Message dates and timestamps
  • Message body content
  • Other metadata needed to associate the message with a meeting or prevent duplicate processing

Solvr uses targeted Gmail searches intended to retrieve meeting summaries, call recaps, transcripts, and similar meeting-related messages. Solvr does not provide a general inbox interface and does not intentionally retrieve unrelated messages.

Solvr does not send, modify, label, archive, or delete Gmail messages.

Google Drive

Solvr may access:

  • File identifiers
  • File names and titles
  • File types and metadata
  • Contents of supported files attached to relevant Calendar events
  • Contents of Drive files that a user explicitly imports as decision references

Supported Google Workspace files may be exported into a readable format so Solvr can identify decisions, commitments, action items, and other meeting-related information.

For automatic meeting-document processing, Solvr obtains file identifiers from relevant Calendar-event attachments. Solvr does not list, browse, search, or index the user's general Google Drive as part of this workflow.

Solvr does not create, modify, move, or delete Google Drive files.

Processing and Derived Google Data

Full Calendar descriptions, matching Gmail message bodies, and Drive file contents may be processed temporarily to provide Solvr's meeting-intelligence features.

Solvr transmits the content necessary for decision extraction to contracted AI service providers, including Anthropic. The processing may produce:

  • Candidate decisions
  • Action items and commitments
  • Decision owners and participants
  • Meeting and source summaries
  • Source excerpts or context
  • Participant and invitation suggestions
  • Semantic representations used for search and duplicate detection

Solvr does not ordinarily retain complete Gmail message bodies or complete exported Drive-document contents in its application database after extraction, unless the user explicitly imports a file as a stored decision reference.

Solvr may retain limited source information needed to display context, prevent duplicate processing, support auditability, and maintain the integration. This may include:

  • Event, message, and file identifiers
  • Source type
  • Meeting or document title
  • Dates and timestamps
  • Attendee or participant information
  • Sync timestamps and cursors
  • Extracted source context associated with a decision

These retained data are treated as Google-derived user data under this Privacy Policy.

Aggregated and Anonymized Google Data

Solvr does not create or use aggregated or anonymized datasets from Google Workspace content for advertising, data brokerage, generalized analytics, or AI/ML model training.

Solvr may retain limited non-content operational telemetry, such as synchronization timestamps, success or failure status, error codes, and record counts, to operate, secure, troubleshoot, and improve the reliability of the Google integration. This telemetry does not intentionally include email bodies, document contents, or Calendar descriptions.

Automated Processing and Human Access

Google Workspace content is processed automatically.

Solvr personnel do not routinely read Google Workspace content. Human access may occur only:

  • With the user's explicit consent for a specific support request
  • When reasonably necessary to investigate a security incident, abuse, or technical failure
  • When required to comply with applicable law or a valid legal process

Any permitted human access is limited to authorized personnel and the minimum data necessary for the applicable purpose.

Audit Log Data

Solvr maintains audit logs for security, accountability, and compliance. These logs may include:

  • Identity of the user who performed an action
  • Description of the action performed
  • Timestamp
  • Resources affected, such as decision, scope, or organization identifiers
  • Change history
  • Originating IP address and technical metadata

Solvr does not intentionally include complete Gmail messages, Drive-document contents, or Calendar descriptions in application audit logs.

Funnel Analytics Data

To understand how visitors interact with Solvr's public website, Solvr may collect anonymized or pseudonymous analytics data, including:

  • A browser-generated session identifier that is not intentionally linked to a Solvr account
  • Pages visited
  • Visit timestamps
  • Marketing campaign parameters
  • Browser and device-type information

Public-website analytics do not use Google Workspace API content.

Payment Data

Payments are processed by Stripe. Solvr may store:

  • Stripe customer identifier
  • Subscription status
  • Subscription plan or tier
  • Billing-related transaction references

Solvr does not store complete credit-card numbers or payment credentials.

2. How We Use Data

Solvr uses data for the following purposes.

Authentication and Access Control

To authenticate users, associate accounts with organizations, manage permissions, and protect accounts.

Service Delivery

To create, capture, organize, review, approve, track, search, and retain organizational decisions and supporting evidence.

Google Workspace Meeting Intelligence

Google Workspace data is used solely to provide or improve visible user-facing Google integration features, including:

  • Identifying relevant meetings
  • Extracting candidate decisions and action items
  • Preserving source and meeting context
  • Detecting participants
  • Presenting invitation suggestions
  • Importing user-selected decision references
  • Supporting search, duplicate detection, and review of extracted decisions

AI-Powered Features

Relevant content may be transmitted to the AI service providers identified in Section 8 to perform extraction, classification, summarization, semantic search, and duplicate detection.

Google Workspace data is not used to develop, train, or improve generalized or non-personalized AI or machine-learning models.

Communications

To send invitations, reminders, notifications, security messages, and other transactional communications requested by users or their organization.

Security and Compliance

To maintain audit trails, prevent abuse, protect accounts, investigate incidents, comply with legal obligations, and enforce Solvr's agreements.

Product Reliability and Improvement

Solvr may analyze non-content operational information and anonymous website-use patterns to improve product reliability, onboarding, security, and usability.

Solvr does not use Google Workspace message, file, or event content for unrelated product analytics or generalized model development.

Customer Support

To respond to support requests and provide technical assistance. Access to customer content is limited as described in this Privacy Policy.

Prohibited Uses

Solvr does not:

  • Sell personal information or Google Workspace data
  • Use customer content for advertising or behavioral profiling
  • Transfer customer content to data brokers or information resellers
  • Use Google Workspace data to determine creditworthiness or for lending purposes
  • Use Google Workspace data for targeted, personalized, retargeted, or interest-based advertising
  • Use raw, derived, aggregated, or anonymized Google Workspace data to train generalized AI or machine-learning models

3. Data Roles and Responsibilities

Solvr is designed primarily for organizational use.

The customer organization generally determines:

  • What information is entered or connected to Solvr
  • Which users may access the organization
  • How decisions and evidence are used internally
  • Applicable retention settings
  • Whether a Google Workspace integration is enabled

For customer-controlled content, Solvr generally acts as a service provider or data processor and processes information on the organization's instructions to provide the service, maintain security, and satisfy legal obligations.

Solvr may act as an independent controller for limited purposes such as account administration, billing, website analytics, security, fraud prevention, and legal compliance.

4. How We Store and Protect Data

Security Measures

Solvr applies technical and organizational safeguards designed to protect data against unauthorized access, misuse, alteration, destruction, or disclosure. These measures include:

  • Encryption in transit using HTTPS/TLS
  • Encryption of sensitive data at rest
  • Encryption or equivalent protection for OAuth access and refresh tokens
  • Logical isolation of organization data
  • Role-based access controls
  • Access logging and audit controls
  • Restricted administrative access
  • Security monitoring and incident-response procedures
  • Separation and controlled management of encryption keys and application data

No security system can guarantee absolute security, but Solvr works to maintain protections appropriate to the sensitivity of the data processed.

Raw Google Content

Full Gmail message bodies, Drive contents, and Calendar descriptions are processed only as necessary to provide the connected features.

Solvr does not intentionally write full raw Google source content to application logs, error-monitoring tools, or analytics systems.

Infrastructure and International Processing

Solvr's primary customer database and storage infrastructure are hosted using Supabase in Canada.

Some service providers, including application-hosting, monitoring, email, payment, and AI-processing providers, may process data in Canada, the United States, or other jurisdictions where they or their subprocessors operate.

As a result, data may be subject to the laws of those jurisdictions. Solvr uses contractual, technical, and organizational safeguards appropriate to the services involved.

5. Data Retention and Deletion

Google OAuth Credentials

Google OAuth access and refresh credentials are retained only while the integration remains connected and as needed to perform authorized synchronization.

When a user disconnects Google Workspace through Settings → Integrations, Solvr:

  • Stops future Calendar, Gmail, and Drive synchronization
  • Removes the active integration credentials from Solvr's active systems
  • Stops collecting new Google Workspace data for that connection

Users may also revoke Solvr's access through their Google Account settings.

Temporarily Processed Google Content

Solvr does not ordinarily retain full raw Gmail bodies or full exported Drive-document contents in its application database after extraction.

Raw content may be transmitted to an AI API processor to perform extraction or summarization. Depending on the applicable commercial terms and account configuration, an AI processor may retain API inputs and outputs temporarily for service operation, security, or abuse prevention, generally for no more than 30 days unless a shorter or zero-retention arrangement applies.

Solvr does not permit this content to be used to train generalized AI or machine-learning models.

Stored Google-Derived Data

The following data may remain after processing or disconnection:

  • Extracted candidate decisions
  • Action items, commitments, and summaries
  • Meeting and source context
  • Participant information and invitation suggestions
  • Source identifiers and deduplication records
  • Files explicitly imported as permanent decision references
  • Audit and operational records

Disconnecting Google does not automatically delete previously created decisions or evidence, because those records may form part of the organization's decision history.

Users may delete eligible candidates, decisions, and references through Solvr, subject to organization permissions, configured retention requirements, and applicable legal obligations.

Decision and Evidence Data

Decision and evidence retention varies by subscription tier and organization configuration, up to 60 months.

After the configured retention period expires, eligible decision and evidence data is deleted from active systems.

Audit Logs

Audit logs are retained for a minimum of six months and by default for two years, or longer where required for security, legal, contractual, or compliance purposes.

Available retention settings may vary by plan.

Funnel Analytics

  • Individual public-website analytics events are deleted after 90 days.
  • Aggregated website statistics may be retained for up to two years.

Google Workspace content is not included in these website analytics.

Organization Deletion

When an organization is deleted, its data enters a three-month recovery period.

After the recovery period:

  • Organization data is deleted from active production systems
  • Active integrations and stored credentials are removed
  • Remaining backup copies are isolated from ordinary use and expire through Solvr's normal encrypted backup-rotation process

Solvr may retain limited information where required by law, to resolve disputes, prevent fraud, enforce agreements, or document compliance.

Deletion Requests

Users may request access, correction, or deletion by contacting privacy@app.solvr.cc.

Because Solvr is primarily an organizational service, requests involving organization-controlled content may need to be coordinated with the organization that controls the applicable workspace.

6. Individual Privacy Rights

Depending on applicable privacy laws, individuals may have rights including:

  • Access to personal information
  • Correction of inaccurate or incomplete information
  • Deletion or anonymization
  • Data portability
  • Withdrawal of consent where consent is the legal basis
  • Restriction of or objection to certain processing
  • Information about categories of service providers receiving data

Some rights may be limited by organizational instructions, legal obligations, security requirements, or the rights of other individuals.

Requests may be submitted to privacy@app.solvr.cc. Solvr generally responds within 30 days or within the period required by applicable law.

7. Cookies and Tracking

Solvr does not use cookies for third-party advertising or cross-site behavioral tracking.

Public-Website Session Tracking

Solvr may use browser session storage or similar technology to measure public-site navigation. This information:

  • Is not intentionally linked to a Solvr user account
  • Is not combined with Google Workspace content
  • Expires when the browser session ends, unless otherwise disclosed

Essential Cookies

Solvr uses essential cookies and similar technologies for authentication, session management, security, and core application functionality.

These technologies are necessary for the service to operate.

8. Third-Party Service Providers

Solvr uses service providers to operate and secure the platform. These providers process data only for the services Solvr has engaged them to provide and are subject to applicable contractual, privacy, and security obligations.

Anthropic — AI Extraction and Summarization

Anthropic's commercial API processes meeting-note, email, document, and decision content to identify decisions, commitments, participants, and action items and to generate summaries.

Google Workspace content is transmitted to Anthropic only when necessary to provide these visible features. Solvr does not permit Anthropic to use this content to train generalized AI models.

API inputs and outputs may be retained temporarily under the applicable commercial data-retention terms unless a shorter or zero-retention arrangement applies.

OpenAI — Semantic Search and Duplicate Detection

OpenAI's API may process decision titles, descriptions, context, or other derived decision information to generate vector embeddings used for semantic search and similarity detection.

Where this information was derived from Google Workspace data, it remains subject to the Google Limited Use restrictions described in Section 9.

Solvr does not permit OpenAI to use this content to train generalized AI models.

API inputs and outputs may be retained temporarily under the applicable API data-retention settings unless a shorter or zero-retention arrangement applies.

Google LLC — Google Workspace Integration

Google provides the identity, Calendar, Gmail, and Drive APIs used by the optional Google Workspace integration.

Each user independently authorizes and manages their connection. Solvr's use of Google Workspace data is described in Sections 1, 2, 5, and 9.

Supabase — Database and File Storage

Supabase hosts Solvr's customer database, authentication-related infrastructure, and private file storage.

Customer data stored through Supabase is protected using the security measures described in this Privacy Policy.

Vercel — Application Hosting

Vercel hosts and delivers the Solvr web application and may process requests and technical metadata necessary to serve the application.

Sentry — Error Monitoring

Sentry processes application errors, stack traces, and diagnostic request metadata so Solvr can identify and resolve technical problems.

Solvr configures its systems not to intentionally send complete Google email bodies, Drive-document contents, or Calendar descriptions to Sentry.

Postmark — Inbound Email Routing

Postmark receives and routes emails that users intentionally forward or copy to Solvr for decision processing.

Resend — Outbound Email Delivery

Resend delivers transactional messages such as invitations, notifications, reminders, and account communications.

Stripe — Payment Processing

Stripe processes subscription and payment information. Solvr does not receive or store complete payment-card credentials.

9. Google Workspace Limited Use Compliance

Solvr's use and transfer of information received from Google Workspace APIs adheres to the Google User Data Policy, including the Limited Use requirements.

This commitment applies to raw, derived, aggregated, and anonymized Google Workspace user data.

Solvr limits its use of Google Workspace data to providing or improving visible and user-facing meeting-intelligence, decision-governance, reference-import, search, and security features.

Solvr does not use or transfer Google Workspace data for:

  • Advertising or retargeting
  • Data brokerage or resale
  • Creditworthiness or lending decisions
  • Unrelated profiling
  • Building unrelated databases
  • Training, developing, or improving generalized or non-personalized AI or machine-learning models

Solvr transfers Google Workspace data only:

  • To provide or improve the user-facing features authorized by the user
  • To contracted service providers acting on Solvr's instructions for those features
  • When necessary for security or abuse investigation
  • When required by applicable law
  • In connection with a corporate transaction, subject to applicable notice and consent requirements

Solvr requires its employees, contractors, processors, and subprocessors to handle Google Workspace data consistently with these restrictions.

10. Data Ownership

Customer organizations retain ownership of the decision content, evidence, and organizational data they submit to or create through Solvr.

Solvr does not claim ownership of customer content and uses it only as described in this Privacy Policy and the applicable agreement with the customer organization.

11. Privacy Contact and Complaints

For privacy questions, data requests, deletion requests, or complaints:

Email: privacy@app.solvr.cc

Solvr generally responds within 30 days or within the period required by applicable law.

Individuals may also contact the privacy or data-protection authority responsible for their jurisdiction.

12. Changes to This Policy

Solvr may update this Privacy Policy as the service, legal requirements, or data practices evolve.

Material changes will be communicated through the application, by email, or through another appropriate notice.

The "Last Updated" date at the top of this policy identifies the most recent revision.